Improvement of Quality Management with reference to Lean Manufacturing and Six Sigma

Description: Quality is important in achieving competition in the domestic and global markets. Quality is a journey that starts from design, to conformity, and ends at superior performance. This process considers quality to be a 'never ending' improvement. The success of quality management mainly depends on the achievement of internal as well as external customer satisfaction. Internal customer satisfaction is a prerequisite for achieving external customer satisfaction. If employees have to identify and fix quality problems, they will have to use some quality equipment. Quality circles are also known as task improvement or quality teams. The quality cycle is a small group of employees who voluntarily meet at regular times to identify, analyze and resolve quality and other problems in their work environment. Six-Sigma is a business-driven, multi-faceted approach to process improvement, reduced costs, and increased profits. With a fundamental principle to improve customer satisfaction by reducing defects, its ultimate performance target is virtually defect-free processes and products. The Six Sigma methodology, consisting of the steps "Define - Measure - Analyze - Improve - Control," is the roadmap to achieving this goal. Within this improvement framework, it is the responsibility of the improvement team to identify the process, the definition of defect, and the corresponding measurements. This degree of flexibility enables the Six Sigma method, along with its toolkit, to easily integrate with existing models of software process implementation.