A STUDY OF EXIT INTERVIEW IN RELATION TO EMPLOYER BRANDING (HR PROJECTS)

Description: At a recent Society for Human Resource Management conference, presenter Dick Finnegan talked about using "stay interviews" to gather insights. He asserted that exit interviews are "autopsies that seldom lead to improvements." Exit Interview is final formal meeting between the management and an employee leaving the firm. It is used as a learning opportunity for the executive concerned who seeks candid views on work related problems. An exit interview is an interview conducted by an employer of a departing employee. They are generally conducted by a relatively neutral party, such as a human resources staff member, so that the employee will be more inclined to be candid, as opposed to worrying about "burning bridges". Exit interviews are conducted by paper-and-pencil forms, telephone interviews, in-person meetings, or online through exit interview management systems. Some companies opt to employ a third party to conduct the interviews and provide feedback. What exactly Exit Interview mean?

• It is a meeting between an employee who has voluntarily resigned from the organization and at least one representative from the human resources management (HRM or HR) department or any other executive of the organization from any department, particularly designated for the purpose of exit interview.
• The interviewer from the organization's side should be an un-biased person with maturity and objectivity.
• The representative of HR department or any other department assigned for exit interview and the departing employee get into a dialogue based on the experiences and impressions of the employee about various aspects of the organization.
• The organizational representative normally facilitates this discussion.
• Lots of listening during the exit interview is expected from the organization's representative for achieving the objectives of the exit interview.
• Exit interview is normally conducted after the employee's resignation has been accepted.
• It is normally conducted while the employee is still serving his last days in the organization. At times, the ex-employee is invited for the exit interview within a short time after he has physically departed from the organization.