Exit Interview in Relation to Employer Branding

Meaning of Exit Interview

An exit interview is the final formal meeting between the management and an employee who is leaving the organization. The organization conducts this meeting after the employee submits resignation. Management uses this meeting to understand work-related problems and improve workplace practices.

Definition of Exit Interview

An exit interview is a meeting that an employer conducts with a departing employee. The organization collects honest feedback about job experience, work environment, salary, and management. This feedback helps the organization improve its policies and work culture.

Who Conducts the Exit Interview

The human resource department or a trained executive usually conducts the exit interview. The organization selects a neutral and unbiased person to conduct the interview. A neutral interviewer encourages the employee to speak honestly. Some organizations also appoint third-party agencies to conduct exit interviews and provide feedback.

Methods of Conducting Exit Interview

Organizations conduct exit interviews in different ways:

• Face-to-face meetings

• Telephone interviews

• Written forms or questionnaires

• Online surveys or systems

• Third-party interviews

Process of Exit Interview

• The organization arranges a meeting with the resigning employee.

• The HR representative or assigned officer conducts the interview.

• The employee shares experiences and opinions about the organization.

• The interviewer listens carefully and records feedback.

• The organization usually conducts the interview after accepting resignation.

• It conducts the interview during the last working days or soon after the employee leaves.